runicwin Terms and Conditions

Platform Introduction

runicwin is an online gaming platform offering slots, cricket betting, bingo, casino games, and many other gaming experiences for players in Bangladesh. Our platform operates 24 hours a day, 7 days a week, according to Bangladesh Standard Time (BST, UTC+6).

Scope of Terms

These Terms apply to all runicwin services, promotional offers, bonus programs, payment processes, and user conduct. runicwin reserves the right to amend these Terms at any time. Amended Terms take effect from the date they are published on the platform. We recommend reviewing this page regularly.

Age Requirement and Eligibility

To participate on runicwin you must be at least 21 years of age. This platform is operated for those aged 21 and above only. We may request identity documents or proof of age at any time for age verification purposes. Providing a false age will result in immediate account closure and the relevant funds may be forfeited.

Account Registration Requirements

When registering, you must ensure the following:

• You are providing accurate and complete information.
• Each individual may open only one account — multiple accounts are strictly prohibited.
• You must keep your account password and login details completely confidential.
• Any changes to your account information must be reported to our support team immediately.
• You may not allow anyone else to use your account.

Account Verification

runicwin may request your national identity card, passport, or other government-issued documents at any time for identity verification. runicwin reserves the right to suspend or close an account if cooperation with the verification process is not provided. This process is in place to ensure a safe and transparent gaming environment.

Deposit Limits and Methods

All transactions are completed in Bangladeshi Taka (BDT / ৳). Deposited funds should be credited to your runicwin account instantly. If there is any delay, please contact us via live chat.

Withdrawal Process

Once a withdrawal request is approved, funds will generally reach your payment method within 5 to 30 minutes. Your account must be fully verified to make a withdrawal. The withdrawal method must match the deposit method — withdrawals to third-party accounts are not permitted.

Suspicious Financial Activity

To ensure financial security, runicwin reserves the right to investigate and temporarily hold any suspicious transactions. If evidence of money laundering, fraud, or any form of dishonest financial activity is found, the account will be closed and the relevant authorities may be notified.

Welcome Bonus Terms

runicwin offers new members a 100% first deposit bonus of up to ৳5,000. To receive this bonus, a minimum first deposit of ৳100 is required. Before withdrawing the bonus amount, the combined total of the deposit and bonus must be wagered 10 times (wagering requirement 10x).

• Example: ৳1,000 deposit → ৳1,000 bonus → total balance ৳2,000.
• Example: ৳12,000 deposit → maximum ৳5,000 bonus → total balance ৳17,000.

General Bonus Policy

The following general rules apply to all bonus offers:

• Each bonus offer may have its own specific terms, which can be found on the offer page or through our support team.
• A bonus can only be received once per account — the same person or household may not claim a bonus through multiple accounts.
• runicwin reserves the right to modify or cancel any promotional offer without prior notice.
• If evidence of bonus abuse is found, the bonus and winnings may be forfeited.

VIP Program and Cashback

runicwin has four VIP tiers. Weekly cashback benefits are provided at each tier:

• Bronze — up to 0.3% cashback per week.
• Silver — up to 0.6% cashback per week.
• Gold — up to 0.9% cashback per week.
• Platinum — up to 1.2% cashback per week.

It is possible to advance to a higher VIP tier through regular play. The benefits and cashback terms for each tier are subject to change.

Fair Play

All games on the runicwin platform are operated under fair play principles. Any form of cheating, use of bots, software hacking, or attempts to gain an unfair advantage are strictly prohibited. If such activity is detected, the account will be closed and all winnings will be voided.

Game Providers and Software

runicwin offers games from various internationally recognized game providers including Pragmatic Play, PG Soft, JILI, Spribe, Evolution Gaming, NetEnt, Microgaming, and Ezugi. The rules of these games are also governed by the respective game provider's own policies. Game results may be voided or modified in the event of a technical error.

Betting Policy

The following rules apply to betting on cricket (BPL, IPL, T20 World Cup, ICC events) and other sporting events:

• Bets cannot be changed or cancelled after a match has started.
• If a match is cancelled or abandoned, a refund will be issued in accordance with runicwin's own rules.
• Bet results will not be confirmed before the official result is announced.
• Betting based on match fixing or insider information is prohibited.

Platform Security

runicwin uses SSL encryption technology to keep all your personal and financial information secure. Our platform operates on secure and reliable servers. However, you must also remain vigilant to protect your own account — if you notice any suspicious activity, please notify us immediately.

Data Collection and Use

We use the personal information you provide solely for service improvement, identity verification, financial transaction processing, and customer support. Our privacy policy applies to the sharing of information with third parties — for more details, please see our Privacy Policy page.

Responsible Gaming Commitment

runicwin believes that gambling is a form of entertainment — it should never be seen as a source of income. We encourage all our players to play responsibly. Gambling can be addictive — if you feel that playing is having a negative impact on your life, please seek help immediately.

Self-Exclusion and Limit Setting

Players can set deposit limits, betting limits, or temporary self-exclusion on their account through our support team. For more information on responsible gaming, please see our Responsible Gaming page.

runicwin's Right to Close an Account

runicwin reserves the right to suspend or permanently close an account under any of the following circumstances:

• Any clause of these Terms is violated.
• False or incomplete information is provided.
• Evidence of operating multiple accounts is found.
• Fraudulent or dishonest activity is engaged in.
• The account remains inactive for an extended period.

User's Right to Close an Account

You may close your account at any time by notifying our support team. Any remaining valid balance may be withdrawn before account closure, provided all applicable wagering requirements have been met.

Limitation of Liability

runicwin accepts no liability for the following:

• Losses caused by internet disconnection or technical issues.
• Any problems arising from third-party software or services.
• Financial losses resulting from the player's own decisions.
• Losses incurred due to unauthorized account access (where caused by the player's own negligence).

Service Interruption

runicwin may be temporarily unavailable due to maintenance, updates, or unforeseen technical issues. In such circumstances, runicwin will endeavor to restore service as quickly as possible. If any bet or game is affected by a service interruption, it will be settled at runicwin's discretion.

Dispute Resolution Process

If you have any dispute or complaint, please contact our support team first. We will endeavor to resolve the matter as quickly as possible. If the matter is not resolved satisfactorily after contacting the support team, an appeal for review at a higher level may be submitted.

Contact Methods

runicwin's support team provides assistance in Bengali 24 hours a day, 7 days a week. You can reach us at:

• Live Chat: Available directly on the platform 24/7.
• Email: [email protected]

Severability of Terms

If any provision of these Terms is found to be invalid or unlawful, the remaining provisions will remain fully in effect. The invalidity of one provision will not render the entire Terms invalid.

Entire Agreement

These Terms, together with the Privacy Policy and Responsible Gaming Policy, constitute the entire agreement between runicwin and the user. Any prior oral or written agreements are replaced by these Terms.

Amendments to Terms

runicwin reserves the right to modify these Terms at any time. For significant changes, an effort will be made to notify users in advance. Continued use of the platform after updated Terms are published will be taken to mean that you agree to the new Terms.

Related Documents

You are advised to also read the following documents alongside these Terms:

• Privacy Policy — How your information is collected and kept secure.
• Responsible Gaming Policy — Information on safe and healthy gaming habits.
• FAQ — Answers to common questions.
• About Us — Learn more about runicwin.